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Common purchase queries answered
Orders and Shipping
How long does it take for me to receive my order?
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How do I change my shipping address?
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How do I track the status of my order?
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Will you keep my credit card information on file?
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Will my items come in one package?
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If you need to swap an item
Returns and Exchanges
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Where should I mail my authorized return?
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How do I receive customer support?
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What do I do if I entered an incorrect shipping address?
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Can I change or cancel an order after I’ve submitted it?
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Can I pre-order an item that is sold out?
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